Terms and Conditions

1. Introduction
Welcome to PassPropFirms (“we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you disagree with any part of these Terms, you may not use our services.

2. Services
We provide High-Frequency Trading (HFT) challenge-passing services for prop firm challenges. Our services are designed to assist traders in passing prop firm challenges using our proprietary trading strategies and technology.

3. User Responsibilities
Users are responsible for ensuring they meet the requirements of the prop firms they choose. Users must purchase challenges through our supported prop firms using the provided links to ensure service compatibility.

4. Payment and Fees
All fees for our services are clearly outlined on our website. Payments must be made in full before service commencement. Failure to pay may result in the cancellation of services.

5. Refund Policy
Refunds are provided under certain conditions, as outlined in our Refund Policy. Please review it carefully before purchasing.

6. Limitation of Liability
We are not responsible for any financial losses, trading losses, or any other damages arising from the use of our services. Our liability is limited to the amount paid for our services.

7. Amendments to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on our website and will take effect immediately upon posting.

Privacy Policy

1. Introduction
At PassPropFirms, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.

2. Information We Collect

Personal Information: Name, email address, payment details, etc., provided by you during registration or payment.

Usage Data: Information on how you use our website, including IP address, browser type, and pages visited.

3. How We Use Your Information
We use your information to provide and improve our services, process payments, communicate with you, and comply with legal obligations.

4. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide our services (e.g., payment processors) or as required by law.

5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. This includes encryption, secure servers, and regular security audits.

6. Your Rights
You have the right to access, update, or delete your personal information. Please contact us if you wish to exercise these rights.

7. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website.

Refund Policy

1. Refund Eligibility
Refunds are available under specific conditions:

  • If we fail to pass your prop firm challenge using our HFT service.

 

2. Refund Process
To request a refund, please contact our support team within 1 day of your purchase. Refunds will be processed within 1-3 business days after your request is approved.

3. Non-Refundable Services
Certain services, such as those already completed or where significant progress has been made, may not be eligible for a refund.

4. Chargebacks
Initiating a chargeback without contacting us first may result in the termination of your account and future services.

5. Contact Information
For any questions regarding our refund policy, please contact us at [email protected]

Data Security Policy

1. Introduction
PassPropFirms is committed to ensuring the security of your data. This Data Security Policy outlines the measures we take to protect your information.

2. Data Encryption
All sensitive information is encrypted both in transit and at rest using industry-standard encryption protocols.

3. Access Control
Access to personal data is restricted to authorized personnel only. We use role-based access controls to ensure that employees can only access the data necessary for their role.

4. Data Breach Response
In the event of a data breach, we will promptly notify affected users and take all necessary steps to mitigate the breach and prevent future incidents.

5. Regular Security Audits
We conduct regular security audits to identify and address potential vulnerabilities in our systems.

6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.